Realm Business Solutions is looking for a Technical Writer to join our commercial property management team in Plano, TX.
At Realm, we break ground everyday with products that provide consistency, transparency, and efficiency into the financial and operational processes that drive the global world of commercial real estate. Our products were built exclusively for commercial real estate companies, incorporating best practices learned from almost 25 years serving the industry. For more information about Realm, visit us at www.realm.com.





PRINCIPAL DUTIES AND ESSENTIAL JOB FUNCTIONS:


The successful candidate will demonstrate ability to:


• Research, write, edit, and proofread technical documentation, such as user's manuals, training guides, quick reference guides, release notes and other collateral documentation for all applications as needed


• Plan new documentation projects by determining the project scope and timelines, ensuring integration with larger projects, and performing coordination with other groups


• Assume responsibility for managing and coordinating update schedules for all materials


• Communicate effectively with Business Analysts, quality control experts, project management, and technical staff (system/software engineers and software developers) in order to ensure documentation is accurate and effective


• Participate in developing documentation and training plans for new applications


• Interact with Application Developers to translate functional specifications into end-user documentation; test documentation against system functionality to verify quality of user instructions








QUALIFICATIONS:


• Undergraduate degree preferably in English, Communications, or Technical Writing; equivalent experience may be acceptable.


• Minimum 5+ years technical writing experience


• Minimum 2+ years Online Help development experience (Flare, RobobHelp, AuthorIT, WebWorks, doc2help)


• Strong knowledge of Microsoft Word, including styles and templates.


• Experience using conditional text


• Strong knowledge of Adobe Acrobat


• Strong knowledge of Graphics packages (Snag It, Paint Shop Pro, Capture)


• Excellent written and verbal communication skills


• Ability to translate business specifications into user documentation


• Ability to adhere to corporate standards and style


• Ability to manage multiple projects within strict deadlines


• Familiarity with Windows-based or web-based documentation tools


• Demonstrate ability to produce high-quality work as part of a fast-paced dynamic team


• Proven ability to effectively communicate with others to achieve desired results; must be approachable


• Demonstrate ability to work independently and as a team member


• Experience with Microsoft Project is a plus but not required


• Knowledge of Team Systems Foundation (TFS) is a plus but not required


• Real estate experience a plus








CONDITIONS/ENVIRONMENT:


• Flexible to work extended hours as needed in order to meet department deadlines






To apply for this position, please send your resume along with a cover letter and salary requirements. If contacted for an interview, please bring writing samples with you.