Operations Manager

Seeking a detailed, goal oriented manager with strong people skills, team player, positive thinker, with strong knowledge of print production, design, job costing, and vendor negotiations. This position requires a strong leader with excellent communications skills with strong agency background. Experience providing analytical marketing analysis of POS and CRM databases.

Duties:
-manage the day to day operations, project managers, date processors, vendors, customer services and job cost management
-provide analytical analysis and reports for clients providing insight to be used for target marketing
-manage and approve print production schedules, print specifications and internal budgets
-improve efficiencies
-employee reviews
-oversee requests for bids, customer quotations and purchase orders for vendors
-ensure all client mail dates are met
-ensure that all jobs have undergone adequate quality control processes
-actively review all cost structures and propose recommendations to reduce costs and improve efficiencies
-approve color proofs
-direct mail proofs for mailing
-perform press checks

Requirements:
-5-10 years in a similar position with a marketing agency
-knowledge of database management and analysis
-familiarity with direct mail design and mailing requirements
-BS in printing from reputable printing school preferred (RIT, Cal Poly, Pittsburg State, Western Michigan State)
-5-plus years experience with direct mail production and mailing
-familiarity with email platforms a plus (Emma, Constant Contact, Exact Target)
-working knowledge of the following software: Adobe Creative Suite (Photoshop, InDesign, Illustrator), Flight Check
-expert in Excel
-proficient in other MS Office products (Word, Powerpoint, Outlook)
-must pass color vision test
-knowledge of Quick Books accounting system
-knowledge of project management software/systems